Right of withdrawal
Revokement advice, Right of withdrawal
Purchaser may revoke the order within a revocation period of two weeks without further specification of reasons in written form (letter, fax or email) or by returning the goods. The revocation period starts before the delivery and the receipt of this instruction. For repeat orders of identical goods not before receipt of the first consignment and also not before fulfilment of our duty to supply information in accordance with § 312c Abs. 2 BGB in connection with § 1 Abs. 1, 2 und 4 BGB-InfoV as well as our duties in accordance with § 312e Abs. 1 Satz 1 BGB in connection with § 3 BGB-InfoV. Punctual dispatch suffices as compliance with the time limit. The revocation must be declared to:
W.M. Hartmann
Susanne Gotschlich
Brunnhaldenweg 9
73547 Lorch
E-Mail: info@hartmann-knoepfe.de
Fax +49 (0) 71 72 / 18 79 99
Consequences of Withdrawal
In case of an effective revocation, any performance received by one party is to be returned to the respective other, as are benefits derived from such performance, e.g. interest. If Purchaser cannot return the goods received in whole or in part, or if Purchaser can only return the received goods in a deteriorated state, Purchaser must pay compensation for value insofar. There is no obligation to pay compensation for value if the sole cause of deterioration of the good(s) received was the inspection of the respective good(s) as would have been possible in a retail shop. For the rest, Purchaser can avoid paying compensation for value in respect of deterioration in the good(s) as a result of their/its proper use, if Purchaser does not use the good(s) the way Purchaser uses Purchaser's own property and refrain from doing anything that would curtail the value of the good(s). If the value of the order does not exceed Forty Euros (EUR 40) and the good(s) delivered correspond to the good(s) Purchaser ordered or if by a higher price for the goods the Purchaser has not paid as agreed in the contract at the time of withdrawal., Purchaser must bear the costs of the return. Otherwise return of the goods is free of charge fort he purchaser. Items that cannot be sent by mail will be collected at the purchaser’s place of business. The duties related to the repayment or rebates must be fulfilled within 30 days. The deadline starts with your despatch of your cancellation request or the item in question; for us it starts with our receipt of the same.
